The Seven Steps to Implementing ERP – Step 7 – Go Live

Good Day to All!

If you are ready to Go Live – You have travelled a long road…

This is the point in time where you have to double and triple check, test everything that you can think of. This is where the "rubber meets THAT road"…

While I am a big fan of doing whatever you can in house – Go Live is one of those times in your implementation where you need to have expert support at your facility – knowledgeable consultants with phones are on speed dial to the tier 3 support guys that can diagnose and fix anything…

The Implementation Team and other support teams sole role (poet eh?) is to ensure that End Users can do their jobs on Day 1 of Go Live… All those that are assisting the End Users should have a clear idea of the subject matter experts relative to all processes and other aspect of the implementation so that they can refer a problem to correct person IMMEDIATELY.

Being the eternal optimist, I am going to tell you that Go Live can be a breeze if you covered the 6 prior phases of the implementation of an ERP system. If you got lazy however, or cut corners, well… maybe Go Live is going to be a bit rougher…

Step 1 – Justification and Specification
Step 2 – Sourcing and Qualifying your ERP Supplier
Step 3 – Negotiating and Purchasing your System
Step 4 – Installing and Configuring your System
Step 5 – Process Integration

Step 6 – End User Training

So anyway … where the heck was I, oh, once you have made it over the finish line, be sure to sit down with your team and make a list those things that went right, and yes, those that didn’t. (This is called a "post mortem"). Because, there WILL be a next time! While your system implementations are usually spread out – every 3-5 years (more for some), it will happen – for that reason, it’s a good idea to have documented how things went. You will thank me 3 to 5 years down the road.

Well that’s about it for now. You know, it’s kind of ironic… After writing this blog and hosting the podcast for two years, I am finally getting to Go Live at just about the same time on both of them… Keep an eye out for the next episode of Implement ERP Fast – the next episode will be on end user training. It’s been so long since my last one, I am sure that some thought that I "pod faded", but the truth of the matter is that I have just completed and am getting ready to publish the Business Software Implementation Tracker. More on that very soon.

Wishing you success…

Rick